Today’s tenants want more than just a roof over their heads—at the bare minimum, they expect fast, secure, and reliable internet. The everyday tenant is now more tech-savvy than ever, seeking automated systems and tech that simplify their lives—they want personalized environments. Building systems with seamless connectivity, integrated security systems, automatic lighting, temperature, and air quality, ensuring comfort and satisfaction are top priorities.
With hybrid and remote work options, many tenants also value a work-life balance—so customizable workspaces and enhanced common areas are widely sought after. The development of coworking spaces has equally grown as tenants enjoy the flexibility of working in enhanced and connected spaces outside their homes.
As technology continues to evolve, the demand for smart solutions that cater to these preferences is reshaping commercial real estate. CRE owners can transform their buildings into convenient well connected hubs to accommodate the needs and wants of their tenants. In this blog, we’ll explore how cutting-edge innovations are transforming buildings into intelligent spaces that enhance tenant satisfaction, improve efficiency, and set new standards for modern living and working environments.
What Today’s Tenants Expect and the Smart Technologies Meeting Their Needs
At one time, buildings with only wifi and free coffee were more than sufficient for the average tenant. Now, in 2025, many tenants not only use a series of smart technologies and are more eco-friendly conscious but enjoy automation and seamlessness in everything.
From energy-efficient lighting systems and smart thermostats to app-controlled building access and IoT-enabled devices, tenants now expect technology to make their workspaces more comfortable, convenient, and sustainable. They also look for buildings with features like real-time energy monitoring, AI-driven climate control, and integrated coworking platforms that enable collaboration and productivity.
Additionally, sustainability is more than just a buzzword; it’s a priority. Tenants are drawn to buildings with renewable energy sources, waste reduction programs, and certifications like LEED or WELL. Smart technologies that support these eco-conscious goals, such as water-saving systems and solar energy integration, play a key role in attracting modern tenants.
Smart Workspaces for a Hybrid Workforce
Post the COVID-19 pandemic, the way we work has drastically changed, and commercial real estate is evolving with it. Hybrid and remote models have created a demand for flexible, tech-enhanced workspaces that blend convenience with productivity.
Today’s tenants seek on-demand, adaptable environments—-from private offices to communal hubs. A recent study by CBRE found that 80% of workers prefer flexible workspaces over rigid office spaces.
Businesses seek tech-enabled, flexible office spaces that support hybrid collaboration, while multifamily tenants look for dedicated workspaces within their residential communities to maintain productivity without commuting.
For office buildings, smart technology is transforming traditional workspaces into more efficient, adaptable environments. Desk booking systems, smart conference rooms, and touchless access controls optimize space usage and enhance safety.
High-speed connectivity, AI-driven climate control, and noise-reducing designs ensure a comfortable, distraction-free work setting. These innovations not only improve employee productivity but also help companies reduce operational costs by maximizing space efficiency. Companies that invest in smart workspaces report a 15% boost in employee satisfaction and 10% higher productivity (JLL Research).
For multifamily properties, offering co-working lounges, private work pods, and smart meeting rooms caters to tenants who work remotely. Features like automated lighting, high-speed internet, and video conferencing capabilities create professional-grade work environments within residential buildings. Smart security systems and controlled-access workspaces add another layer of convenience, ensuring tenants can work efficiently in a safe and distraction-free setting.
By integrating smart workspaces, both office buildings and multifamily properties can attract and retain tenants looking for convenience, flexibility, and modern amenities that support the way they live and work today.
Eco-Friendly Spaces: Smart, Sustainable, and In Demand
Smart Building Tech isn’t just about convenience—-it's about sustainability. Today’s tenants are eco-conscious, and 48% of renters say they'd pay more for green features (NMHC).
Smart HVAC and energy monitoring systems use AI-driven climate control to optimize heating and cooling, ensuring spaces remain comfortable while reducing energy waste. In fact, these systems can cut energy bills by up to 30%, providing cost savings that can be passed down to tenants (EPA).
Automated lighting further enhances efficiency by using motion sensors and daylight harvesting to adjust brightness based on occupancy and natural light levels. This not only conserves electricity but also creates a seamless and convenient experience for tenants, eliminating the need to constantly adjust lighting. Water conservation is another critical component of smart building sustainability.
Leak detection and smart irrigation systems can reduce water waste by 50% (USGBC), preventing costly damages and ensuring responsible resource use. Tenants benefit from lower utility costs and a more eco-conscious living or working environment. Beyond energy and water savings, sustainability extends to waste management and air quality—both of which directly impact tenant well-being. Smart trash sorting and recycling systems automate waste categorization, making it easier for tenants to adopt sustainable habits. Meanwhile, indoor air quality sensors continuously monitor pollutants, ensuring cleaner, healthier air for occupants. This is particularly valuable in urban environments where air quality can fluctuate.
By integrating these smart sustainability features, commercial buildings not only lower operating costs but also provide a healthier, more efficient, and environmentally responsible space that meets the growing demands of modern tenants.
The Benefits for Property Owners and Managers
Investing in smart building technology isn’t just for tenants—it's a win-win for property owners looking to improve operations and maximize profits.
Enhanced Tenant Retention & Attraction
- Smart Amenities = happy tenants – 75% of renters say smart home features influence their leasing decisions (Rent.com).
- Personalized experiences build loyalty– Retaining tenants costs 5x less than acquiring new ones.
Operational Efficiencies & Cost Savings
- Automated systems cut energy & maintenance costs – Smart sensors can reduce operational expenses by 20% (McKinsey).
- Predictive Maintenance minimizes downtime – AI-driven alerts prevent costly repairs before they happen.
Competitive Edge in the CRE Market
Tech-forward buildings attract premium tenants – Companies seek smart-enabled spaces for employee satisfaction and ESG goals.
Data-driven insights improve leasing strategies – Real-time analytics help owners optimize space utilization.
CRE properties with smart building technology have a 23% higher asset value than traditional buildings (JLL).
The Future of Tenant Experience is Smart
Smart building technology is no longer a luxury—it's an expectation. From hybrid workspaces to sustainability solutions, tenants demand connected efficient, and tech-forward environments.
Ultimately, today’s tenants are looking for more than just a space to work or live in—they want a connected, environmentally responsible, and tech-savvy environment that aligns with their values and lifestyle. For Property owners, it’s about long-term profitability and staying ahead of the competition in the CRE market. By integrating smart building solutions, property owners can attract high-quality tenants, reduce costs, and enhance asset value—securing long-term success in commercial real estate. Happy tenants mean longer leases and stronger communities.